Refund Policy

AnyWhere Bikes offers Completely Hassle Free Returns.

 

Its simple send us an email at support@anywherebikes.com or Call us at 1-(800) 841-2995 and we will work to get you new equipment.

 

Order Confirmation:

 

As soon as you place your order, you will receive an order confirmation e-mail. This means that we have received your order in our system and pre-authorized your credit card for the purchase. If your item is a pre-order your payment will hold you place in line for when we begin shipping out. If your item(s) are available for immediate shipment (within 5 business days), we will process the order and submit the order for shipment.

 

Order Shipment: 

 

If your order is stock, it will ship within five business days from the date of your order. We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address your provide when checking out. If you do not receive tracking information from us within six business days of your order, feel free to follow up with us at support@anywherebikes.com or 800-841-2995.

 

Damages:

 

Please inspect the packaging of your item(s) when they arrive, if you notice any damage you should make note of it when signing for delivery. If your item(s) do arrived damaged, please send photos to support@anywherebikes.com and we will process an insurance claim on your behalf.

 

Cancellations & Refunds:

 

All orders cancelled after 48 hours are subject to a $20 administration fee, whether or not your order has shipped. If you order has shipped, you (the buyer) will also be responsible for actual return shipping charges.

 

Refunds will only be issued to the original credit card that you use when placing your order.